Access Statement | Young Stonewall
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Access Statement

London Workplace Conference 2020

At Stonewall, we believe that all attendees should be able to fully participate in our events and feel comfortable doing so.

We are taking measures and efforts to ensure that we organise events that are accessible to all. We commit to ensuring that as far as possible we work with you to accommodate any reasonable adjustments that you require. We will take feedback on access issues seriously and work to ensure that we improve and develop after every event.


QEII Centre, Broad Sanctuary, Westminister, London SW1P 3EE. The nearest step-free tube station is Westminister (on the Jubilee, Distrct and Circle lines).

Here is a link to the venue floor plan

The venue is wheelchair accessible. There are nine passenger lifts and all can accomodate a wheelchair. There is free wifi avaliable. For anyone who needs an evacuation plan, please call 020 7798 4053 to agree a mutually convenient personal evacuation plan.


  • Blue Badge parking is free of charge. If you do not have a blue badge you will have to pay for parking. If this is an access problem for you, please contact us. Please let us know in advance if you will be using this so we can ensure enough spaces will be available.
  • The forecourt (path from accessible parking spots to venue entrance) is cobbled. The pavement is lowered and there is an in-built ramp to the east of the main entrance for wheelchair access.
  • The distance between Blue Badge parking and the entrance is between 5m to 10m.

Reception/Registration Area

  • Seating is provided for guests at registration via the venue cafe.
  • Registration points are DDA complaint for wheelchair delegates.

Corridors and access routes

  • The corridors/access routes have a minimum width of 1.2m in the service areas and they average 1.4 to 1.5m.
  • The floors of the corridors/access routes are made of carpet.

Room Layout

The main room for opening and closing sessions - Fleming and Whittle.

  • It has capacity of over 1100 people.
  • The room has level access, via a lift to the third floor.
  • The doors are double doors, they are not automatic. There will be ushers by the doors to help you.

The networking areas - Britten & Cambridge.

  • They have a combined capacity of over 1100 people.
  • The rooms have level access via multiple lifts.
  • The room has high ceilings and many large windows.

The breakout rooms

  • Workshop rooms will have capacity of 80 to 200 people.
  • All rooms can be accessed by the lifts. There will be ushers on all floors to support you in finding your workshop room.

For more information on accessibility at this venue, please click here or speak to us at


All facilities will be clearly labelled on the day, including in your programme. Ushers will also be able to direct you to all of these rooms.

Changing Room

  • The changing room facilities will be avaliable throughout the day.
  • There will be privacy in the form of curtains.

Quiet Room & Multi-faith Room

  • It will be available from 8.30 - 17.30.
  • There will be seating available.
  • There will be materials available such as mental distractions, calming activities and useful information leaflets.
  • We will have Mental Health First Aiders at the event. They will be patrolling the whole space but will be especially focused on the networking area and quiet/multi-faith room. They will have clearly identifiable lanyards.
  • This room is also available for anyone who requires a prayer room.


  • Gender neutral toilets will be available.
  • Accessible toilets will be avaliable, equipped with emergency alarms and are accessible from all rooms via lifts. They are avaliable on all floors of the venue.


Adjustments available (if there is anything not on this list that you might require, please do not hesistate to get in contact and we can see what we can do for you).

  • Large print
  • Coloured paper
  • Induction loops
  • BSL Interpreter (on request)
  • Palantypist
  • Braille (on request)
  • Free ticket for support worker
  • Refigerated storage
  • Reserved seating
  • Varied seating options

There will be a palantypist in the closing and opening session.

This year, for the first time, we will also be trialling an Opt-In Buddy System. This is specifically targeted at delegates who will be attending alone. Those who opt in will be matched with someone from the same sector and who has expressed similar interests. We will then introduce you before the conference and set up a meeting for the day.

At Registration we will provide the following additional services

  • Personal reserved signs will be available to collect at registration, on request.
  • Pronoun stickers will be available
  • There will be an Early Bird registration (on request) for those who find the registration process inaccessible. More information about this will be provided at a later date. This will be followed by a short tour of the venue.
  • There will be ushers available during the main registration to support delegates.

In the Networking Area the following things will be provided.

  • Colour coded lanyards so delegates can indicate their levels of communication preferences
  • Using the conference app, delegates will be able to connect before the day and schedule networking appointments

Catering will be clearly labelled. Please do let us know of any dietary requirements or food/drink allergies you have in advance. Upon request, vegetarian, vegan, Halal, Kosher and gluten-free food will be available. We will ensure that any catering requests will be accommodated, so please provide us with as much information as possible when registering to attend conference.

For assistance/guide dogs, we offer water bowls and a toilet area.


Stonewall staff will be wearing red lanyards so they can be identified easily.

For the first time, there will be an Accessibility Coordinator. They will be available for the day via phone and email to accommodate any access issues you might have. They will be stationed at registration but will be able to move around the venue on the day. Further information about this individual will be communicated to you, nearer the day of conference. There will also be Access Champions on hand supporting the Coordinator.

For the first year there will also be ushers stationed at nearby train stations and bus stops to help signpost delegates to the venue.


To ensure the safety of all delegates everyone must bring a form of ID and a copy of their joining instructions with them in order to access the event. We accept a variety of forms of ID including a government issued photo ID, bank cards or a pass from your organisation. Random bag checks may also be in operation at the entrance of the venue. If you have any concerns about the above or if there’s anything we can do to make the security check process easier for you, please get in touch.

For more information on fire safety and emergency procedures, please click here.


Further Information

If you can't find what you need in this report or you prefer answers in a different format please email or call us on +44 (0) 20 7593 1850 and we will do our best to answer.